Document the issue
Record temperature, alarms, and when the problem began.

For a cooler, freezer, refrigerated case, or ice machine problem, call with the store address, temperature, equipment, and business impact.

Shobu’s supports retail refrigeration with diagnosis, repair, preventive maintenance, and replacement planning. The office routes the request using temperature, symptoms, equipment details, and urgency.
Useful starting points
What happens next
Record temperature, alarms, and when the problem began.
Share the location, equipment type, and operational impact.
The technician explains repair needs and any recommended follow-up.
Questions
Yes. Shobu’s supports commercial refrigeration used by convenience stores and other food retailers.
Photos can help identify the equipment. The intake process can include notes and photos when that connection is available.
Yes. Maintenance can be planned around equipment, operating hours, and service history.
Service information from Shobu’s Refrigeration & Air Conditioning, Inc., a Kapolei-based contractor serving Oʻahu. Verify Hawaiʻi license CT-18132-0.
Call for the fastest response.