Record the conditions
Note temperature, setpoint, alarms, and when the problem began.

A freezer that cannot hold temperature can put inventory and operations at immediate risk. Record the temperature, protect the product, and call with the equipment details.

Freezer problems can involve airflow, ice buildup, controls, doors, refrigeration components, or site conditions. A complete diagnosis is more useful than repeatedly resetting the equipment.
Useful starting points
What happens next
Note temperature, setpoint, alarms, and when the problem began.
Share the site address, equipment type, and operational impact.
The technician explains the diagnosis and repair or replacement options.
Questions
Yes. Shobu’s services commercial walk-in and reach-in freezer equipment.
Repeated resets can remove useful information. Record the code and current temperature, then call the office.
Yes. Replacement and installation projects are reviewed after the equipment and site conditions are understood.
Service information from Shobu’s Refrigeration & Air Conditioning, Inc., a Kapolei-based contractor serving Oʻahu. Verify Hawaiʻi license CT-18132-0.
Call for the fastest response.