Find the model information
A photo of the data plate can help identify the equipment.

Low production, poor ice quality, leaks, and repeated shutdowns can disrupt a kitchen or facility. Good service starts with the machine, water conditions, and symptoms.

Shobu’s works with Hoshizaki and other leading commercial refrigeration equipment brands. Model information and a clear symptom description help route the request.
Useful starting points
What happens next
A photo of the data plate can help identify the equipment.
Tell us whether the machine fills, freezes, harvests, or stops.
The office uses those details to prepare the service request.
Questions
Shobu’s has experience with Hoshizaki commercial refrigeration equipment along with other leading brands.
Repeated resets can hide useful symptoms. Note any displayed code and call the office for guidance.
Yes. Replacement projects are reviewed based on the equipment, site conditions, and business needs.
Service information from Shobu’s Refrigeration & Air Conditioning, Inc., a Kapolei-based contractor serving Oʻahu. Verify Hawaiʻi license CT-18132-0.
Call for the fastest response.